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Frequently Asked Questions

How do you get so many items autographed?
-We work with some of the largest show promoters in several different states including New York, New Jersey, Philadelphia, & Boston. We get several hundred items signed at these show, therefore we get wholesale pricing that we can pass onto our customers.

Are your autographs guaranteed to be authentic?
-Absolutely. We want you to purchase with confidence. Not only will your item come with a COA (and in most cases a photo of the player signing), but every item is 100% guaranteed to pass any major authenticator such as PSA, JSA, or GAI.

Your description says "game used bat" what does that mean?
-Our game used bats obviously are not used by the player that signed them. We purchase these bats in bulk from several teams during Spring Training. They are later signed at our shows. While we do clean them up as best as we can, some bats do have a small crack, or some pine tar or tape on the handle.

What is your return policy?
-Items must be returned in their original condition. If boxed, shrink wrapped, or factory sealed, it must be returned unopened. All shipping back to us is the responsibility of the purchaser. The refund will not be made until the item is shipped back and revised by us. The original shipping is not refundable. There is a 10% restocking fee for all returned items, unless the return is for our error (wrong item sent, damaged, etc.)

You offer $9.95 (or less) Shipping in the US, what about Canada?
-We offer discounted shipping to Canada (please e-mail for exact rates). Usually its only $20 - $30 to ship to Canada depending on the size & weight of the item(s).

I paid, but have not received my item yet?
-Please allow 7 business days after you send payment before you inquire about a missing package. Most of the time your package will arrive in 3-4 days, but there are instances where it can take slightly longer. If it has been more than 7 business days, please e-mail us and we can have the package tracked for you.